1. What are your hours of operation?
A Caring Touch is open Monday thru Friday, 8AM to 5PM. If your recently discharged
newborn needs a weekend appointment, we will arrange this.
2. Where do you have privileges?
Our hospital privileges are at Central Baptist Hospital and Saint Joseph
East Hospital.
3. What about after hours?
For urgent care after hours and on holidays or weekends, we recommend using
Saint Joseph East Kid’s Traxx (Pediatric emergency room) or Kentucky Children’s
Hospital Twilight Clinic
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For Emergency care call 911 or use the Emergency Room of your choice.
4. What do I do if I need to talk
to someone after hours?
Someone is always available to answer your questions before, during, and after
office hours. During office hours our nurse will call you back in a timely fashion.
If you have an emergency please call 911. After hours please call 323-0077 and
a trained telephone triage nurse will take our call and help you with your problem
or concern.
If you have a routine, non-urgent question please call our office during regular
business hours and let our ACT nurse assist you.
5. What Emergency Room (ER) do you
recommend and will Dr. Taylor or Dr. Bush be seeing my child?
You may use any emergency room of your choice. Should your child need to be
admitted, the Emergency room doctor should contact our on-call group via UKMD
at 257-5522 for admitting decisions.
6. If my child is admitted to the hospital,
who will take care of my child?
Dr. Taylor and Dr. Bush have privileges at Central Baptist Hospital and Saint
Joseph East. Should your child need to be admitted we will admit him/her to
our private service and Dr. Taylor and/or Dr. Bush will care for your child.
If needed we can also admit to the Pediatric Hospitalist at the Kentucky Children’s
Hospital.
7. How do I transfer records?
Request a Transfer/Release of Records form from our office or your previous
physician’s office. These forms may also be found on line at www.actpeds.com.
After the form is filled out, it may be mailed, faxed, or hand delivered to
your previous physician’s office. We would be happy to fax it for you.
Ideally we would like to have these records before your first visit.
8. How will referrals to outside specialties
be handled?
We will offer recommendations for specialists as indicated by your child’s
needs. Different specialty offices handle referrals and appointment scheduling
in different ways, so we will try to comply with their requests for scheduling
appointments. Every effort will be made to accommodate you and your child’s
needs.
9. What about Diagnostic and Laboratory
testing - ultrasounds, etc.?
Our office offers many labs such as blood counts, bilirubins, urine studies,
strept tests, etc. What we don’t offer, we will arrange at a local hospital
or drawing station. Radiological procedures can be arranged as well.
10. What insurances are acceptable?
We participate in a wide array of insurances. Please ask our receptionist at
859-264-0660 or call our billing office (1-866-719-0191) for specific insurance
companies.
11. What if we are having a new baby?
Dr. Taylor and Dr. Bush are available to meet with you for a prenatal visit
if you would like. We have privileges at Central Baptist Hospital and Saint
Joseph East Hospital. When you deliver, tell the Labor and Delivery team that
you are using our services. If you deliver at SJE or CBH, we will see your infant
when we make rounds, talk with you, and answer your questions. Follow-up will
be arranged at the time of discharge.
12. What is Dr. Taylor’s role
with International Adoptions?
Dr. Taylor is currently the Director of the International
Adoption Clinic at Kentucky Children’s Hospital. Within the field
of International Adoptions she does both pre-adoption paperwork/photo evaluations
and post-adoption medical examinations. At A Caring Touch she performs the pre-adoption
paperwork evaluations. For those who desire she can provide long-term medical
care as the general pediatrician for their child.
At the Kentucky Children’s Hospital International Adoption Clinic Dr.
Taylor performs the hands on post-adoption medical examination and associated
tests and labs. Patients are then referred back to their general pediatrician
(which may also be Dr. Taylor) for routine pediatric care.
A. How do I contact Dr. Taylor for a pre-adoptive paper/video evaluation?
You may fax (859-264-0662), email (shawn.taylor@uky.edu , or mail (230 Fountain Court, Suite 260) your paperwork to her. NO ORIGINALS. If you fax, please email the pictures for better visualization. Please call her as well so she knows to expect your paperwork.B. How do I arrange a post-adoption medical examination?
Grace Florence, RN is the International Adoption nurse at the Kentucky Children’s Clinic. Call her at 323-6426, Ext 310 and she will schedule your post adoption examination.C. How many post adoption visits are there and what can I expect?
There is one exam at 2-3 weeks post arrival and then another one at 6 months post arrival. The first visit will last approximately 2 hours and includes discussion, an occupational therapist developmental exam, a physician exam, a TB test and multiple labs. Stool specimen containers will also be given to you for you to collect stool samples at home. Those will be mailed back to Grace after collection. The second visit is shorter and includes discussion, an OT developmental exam, a physician exam, perhaps a TB test and a few labs.D. How much is Dr. Taylor’s fee to provide this service and what does it include?
Dr. Taylor’s fee varies depending on what your needs are. The most common fee covers a 48 hour turn around time for the evaluation, a phone call to you to discuss her findings, a follow-up letter which also includes a list of recommended medical items, prescriptions as indicated, and her business card with 24 hour access to her while traveling. For more information contact Dr. Taylor at ACT and a fee can be quoted based on your needs.E. Can Dr. Taylor write me prescriptions?
If you use Dr. Taylor’s services she will write indicated prescriptions for the child you are adopting. Other family members will need to discuss their needs with their primary care physician.F. What medications should I take with me while traveling?
If you use Dr. Taylor’s services she will provide you with a list of recommended medical items to take on your voyage.
